Showing posts with label complaints. Show all posts
Showing posts with label complaints. Show all posts

Tuesday, 23 July 2024

Moaning and groaning

As yet I haven't morphed into the typical grumpy old man. I still look on the bright side and take problems in my stride rather than moaning about them.

I haven't yet become "Disgusted of Tunbridge Wells", firing off angry letters to the media and haranguing everyone with my complaints about the bus service, litter louts, too much sex and violence on TV or the price of marmalade.

All that would do is turn me into a sour, bitter individual who takes no pleasure in life and just spoils other people's enjoyment.

I make a point of focusing on the positive things and working around the negatives rather than dwelling on them. There's little I can do about the price of marmalade or erratic buses so why bang on about such things?

I've worked with people who habitually moaned about everything in sight, and it's very tedious. Even if you suggest a more positive way of looking at life, they don't want to know. They're locked into a nothing's-good-enough mindset.

If I encounter something that makes no sense to me, my first reaction isn't complaint but curiosity. I want to know what underlies this oddity, what it's all about.

It's easy to get caught up in all the knee-jerk vilification that pours out of the media and not take a step back and look at things more thoughtfully.

Apart from anything else, incessant grumbling is exhausting. All that rage and condemnation takes it out of you. I'm all for an easy life.

Sunday, 23 December 2012

Letting rip

Criticising other people is all the rage nowadays, isn't it? Pick someone who looks a bit vulnerable, or someone who looks a bit smug, and then tear them to pieces. Why not? It's all good clean fun.

The media gave the green light years ago by laying into every celeb they could find. Women in particular. She's too thin/ too fat/ badly dressed/ needs a hairdo/ looks a mess/ neglects her kids. Nothing's too petty to complain about.

Then the internet trolls joined in, waging hate campaigns against anyone they fancied, celebs and nonentities alike. Even when they've turned their victims into nervous wrecks, still they persist.

Even everyday bullying seems to be on the increase, be it of school pupils, employees, immigrants, the elderly, hospital patients or claimants.

I don't know if it's the thumbs-up given by so many carping journalists or just the idea that treating other people decently no longer matters, but gratuitous criticism now looks to be routine. If you don't like someone's behaviour, don't maintain a tactful silence, don't try to understand why they're behaving like that, just say exactly what you think and fuck the consequences.

Shop assistants aren't polite enough. Waiters aren't speedy enough. The young aren't respectful enough. Nurses aren't compassionate enough. The jobless aren't enterprising enough. Tradespeople aren't punctual enough. The slightest faux pas and someone somewhere will have a go at you. Absolutely nothing makes the grade.

What the hell's going on? We seem to be losing the ability to appreciate what we've got, to recognise that other people may be doing their best in very trying circumstances, to accept that it's an imperfect world, and to let other people live their own lives in their own way.

A little more tolerance and empathy and common courtesy wouldn't come amiss.

NB: I'm not referring to criticism of the rich and powerful. They deserve all the criticism they get.

Saturday, 8 January 2011

Losing the plot

The 9000 people who've complained about the cot death story in Eastenders* just don't seem to understand what fiction means.

The furious complainers, led by the parents' website Mumsnet, have accused the BBC of portraying bereaved mothers as "deranged and unhinged" and showing "a lack of understanding."

The plotline involves Ronnie Branning, who lost her baby in a cot-death, swapping him for another couple's new-born son.

The BBC, in a fit of spineless timidity, has now said the story will be ended prematurely in the spring.

But why are they being so supine? Eastenders is a work of fiction. It doesn't necessarily reflect real life. It may often wander into the realm of the implausible and the fantastic. That's what fiction does.

The idea that Eastenders has to faithfully mirror life as it actually is (if that can even be accurately pinned down) is absurd.

It's equally absurd to insist that a fictional creation should not offend the sensitivities of a particular group of people.

Apart from the fact that it's hard to know what will or won't offend the viewers, avoiding offence to every motley group in society would be an impossible task. Someone somewhere is always going to feel insulted by something.

And again, the point of fiction is not to avoid offence, it is to create imaginary scenarios and situations. Being nice to people is the job of politicians and vicars, not dramatists.

The overheated followers of Mumsnet really ought to calm down and not expect soap operas to be something they were never intended to be. Eastenders isn't a helpline or a counselling service, it's a piece of vaguely credible make-believe. Nothing more, nothing less.

Pic: Samantha Womack as Ronnie Branning

* Eastenders is a long-running British TV soap opera set in the fictitious Borough of Walford in East London.

Friday, 27 November 2009

The complainer

It puzzles me when someone complains constantly about their partner but never seriously tackles the problems - or ends the relationship

I had a workmate once who moaned at every opportunity about her husband's intolerable behaviour. He did things without consulting her, he was always coming home drunk, he spent too much time working, he bottled up his emotions, and on and on.

The rest of us would listen patiently and sympathise, and then ask her what she was doing to resolve the drunkenness, overwork or whatever. Invariably she would say it was pointless to confront him because he wouldn't listen or that was just the way he was or he had his faults but he had his virtues too.

We would hear her out politely, then give her advice on how to change his behaviour. Tell him what he's doing is seriously distressing her, tell him he's immature and inconsiderate, or even tell him to shape up or ship out.

But no matter what we said to her, she took no notice and simply let him carry on as before, upsetting her again and again and prompting more complaints whenever she had an available ear to express them to.

Why was she so passive? I could never work it out. Maybe she had a masochistic streak and liked being badly treated. Or she was too timid to stand up to him effectively. Or she couldn't stand the aggression of a serious row. Or she was afraid of his violent retaliation. Or maybe she just liked playing the aggrieved victim and getting everyone's sympathy.

Whatever the cause, she let this flawed relationship drift on month after month and left the rest of us feeling exasperated and bemused by her feebleness. We wanted to wade in on her behalf and tell her useless husband exactly what we thought of him.

Whether she ever did end the relationship I don't know as I changed jobs and never saw her again. But I hope she eventually found the courage to break this sterile cycle.