Showing posts with label customer service. Show all posts
Showing posts with label customer service. Show all posts

Tuesday, 1 March 2016

Posh gits

I have a very posh English voice. Not sure why. As a child, I never lived in posh areas, and my parents never sounded posh. Probably it comes from attending a pseudo-posh boarding school for pretentious middle-class twits, or rather their pretentious middle-class parents.

Whether my posh voice is an advantage or a liability, I've never quite decided. Sometimes with trades people and shop assistants and call centre staff it seems to get me more respect and better service. And they often call me sir, which is ridiculous but it seems pedantic to object.

At other times it probably gets me worse service because people promptly nail me as a snooty English git and give me the minimum respect and service they can get away with. Of course I'm assuming that because they'd never openly admit it. But anti-English sentiments often lurk under polite Northern Irish exteriors.

The stereotype isn't entirely false either. The English can be very snooty indeed if it suits them. They whine and whinge about everything and customer service is never quite good enough for them. Whereas the locals tend to be more laid back and more inclined to adjust to a situation than complain. But I digress....

I've never had any wish to change my voice. I know some people find a posh tone embarrassing and they deliberately change it to something more ordinary like Estuary English or a regional accent. But my voice doesn't bother me, I think partly because I like it, partly because I'm so used to it and partly because I don't have to listen to it. To me it's just a sort of bland vibration inside my head.

But I do object to the surfeit of oily posh voices on TV, and the lack of shall-we-say vocal diversity. When do you hear any alternative accent, be it regional, ethnic, cockney or whatever? Not often. Which is a shame because there are some wonderful accents out there. Starting with Irish and Northern Irish.

So that's abart it, guv. Nuffink more to tell yer. Gawd bless.