Thursday, 28 August 2014
My humble apologies
But there are so many people who'll do anything rather than apologise. Apologies are apparently a huge humiliation, a huge blow to their ego, something they have to avoid at all costs.
They'll deny doing anything wrong, or find some absurd excuse or justification, or say they were only joking, or say you're over-sensitive. Anything rather than drop their pose of infallibility and admit they're only human and sometimes they drop a clanger.
My father hated apologising. No matter how obviously wrong he was about something, he would never back down. He had to be right, his authority couldn't be challenged, he couldn't bear it that I might actually know more about something than him.
I can recall several workmates who were much the same. Apologising was out of the question. It was always someone else who was wrong, not them. Any attempt to extract an apology was met with anger and incredulity.
The one thing hospital patients always ask for when they've had shoddy treatment of some kind is an apology. "I just want them to admit they got it wrong and they have to do better" they'll say. And the one thing the hospital invariably won't do is apologise. They'll prevaricate and obfuscate and do anything to avoid simply saying "We're really sorry, we made a mess of this and it's not good enough."
And while I'm at it, I sincerely apologise for all those nonsensical, long-winded, infantile, pedantic blog posts I've churned out over the last seven years. If there's anything I can do to make amends, just say the word. You've no idea how ashamed and stupid and careless I feel. What a total dufus I've been. What a total toss-bucket. I promise to do much much better in the future.